Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering good quality support without delay is our main priority, so we support each shared web hosting plans plan with a one hour ticket answer guarantee. When you submit a ticket or post an e–mail, our client customer assistance team will do all they could do to deliver the most acceptable solution to your issue and to provide you with help promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our team of qualified professionals will undoubtedly be on the web for you 24x7x365 to answer to all your queries and to address any concern you will likely have. You can easily submit a customer assistance ticket from your Web Hosting Control Panel or send us an e–mail message any moment. Moreover, on business days, you are able to give us a call or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel delivers a complete know–how base that is incorporated into all sections. In each part, you’ll find a Help press button which will load for you a variety of step–by–step tutorials on how to apply a certain function or carry out a certain action. In addition, we have produced training online videos to enable you to get a better idea of the Control Panel’s interface.